Delivery & Shipping
At Borek Parasols | Outdoor Furniture, we ensure a safe and careful delivery of your order. Depending on the product type and destination, we use PostNL or our own delivery service.
Delivery via PostNL
For smaller orders, we work with PostNL. You will receive a Track & Trace code by e-mail with which you can easily track the shipment. Your order will be delivered to the address provided. Then PostNL will try again at a later time. After a second failed delivery attempt, the parcel will be returned.
Delivery via own delivery service
For larger or fragile products, we deliver via our own delivery service. In that case, we will contact you personally to arrange a delivery time. You will not receive a Track & Trace code, but we will clearly agree with you when the delivery will take place. Should you not be present, we will discuss in advance what will happen - e.g. delivery to your neighbours or return to our depot.
Pick up in store
Prefer to collect your order yourself? Then choose pick-up in store when placing your order. You will be notified as soon as your order is ready.
Merchandising costs Benelux
We apply shipping costs based on product type and destination. Please find below the shipping costs per product group:
The Netherlands
Accessories: €5.95
Mats: €14.95
Lounge beds: €39.95
Dining tables & Chairs: €39.95
Lounge sets: €59.95
Parasols: €59.95
Concrete feet: €59.95
Free shipping from €750
Belgium
Accessories: €6.95
Rugs: €17.95
Lounge beds: €49.95
Dining tables & Chairs: €49.95
Lounge sets: €69.95
Parasols: €69.95
Concrete bases: €69.95
Free shipping from €850
Luxembourg
Accessories: €6.95
Rugs: €18.95
Lounge beds: €59.95
Dining tables & Chairs: €59.95
Lounge sets: €79.95
Parasols: €179.95
Concrete bases: €179.95
Free shipping from €950
Please note that for combined orders, the highest shipping rate of the products in the order applies. All shipping costs include VAT and are calculated automatically in the ordering process.
Questions?
We are happy to think with you. Please feel free to contact our customer service team:
E-mail: store@borek.nl
Telephone: +31 (0)13 - 521 6464